FAQ/HELP

Shipping
YES, WE SHIP OUTSIDE THE U.S. !!
Domestic Orders should arrive within 3-6 business days after the order is shipped via Standard shipping ($3.50 per shirt). Priority shipping arrives in 2-4 business days ($6 per shirt). International orders should arrive in 6-10 business days ($7.50 per shirt, varies by country). Orders usually ship in 1-2 days but please allow up to 5 days for processing. If it has been over 14 business days and you still have not recieved your order, please email orders@thesecrethandshake.net

Credit/Debit Cards - Paying with PayPal!
The Secret Handshake merch store is powered by PayPal! Paying with paypal is easy! If you're not already a member, sign up only takes a few minutes and you can pay with your credit or debit card or even your bank account (write an e-check) securely!
To order simply click "Add to Cart" under the item and size you want to purchase. Your shopping cart will open in a new window. Your order is saved even if you close this window, click "View Cart" to re-open. Follow the instructions to "check-out!"

Check/Money Order
To order by check or money order, please email orders@thesecrethandshake.net for more information on where to send payment! WE DO NOT ACCEPT CASH!!

T-Shirts
ALL Designs and sizes are unisex and printed on high quality, 100 % cotton American Apparel t-shirts. Some of the designs also come in special "Girl" sizes which are smaller than adult sizes. Click here to view our size chart before ordering. Machine wash cold, inside out and hang to dry to prevent shrinking.
Actual colors and shirt sizes may vary slightly from photographs. Shirts designed by Ben Normanton, Bethany Brown and Pavlov Visuals. Photography by Alison B Photography

Returns and Exchanges
Yes, we accept exchanges, but buyer is responsible for all shipping costs for exchanging an item, unless item arrives damaged or is incorrect. We are not responsible for exchanges lost in the mail so make sure you use an insured shipping service. We do not issue refunds unless an item fails to arrive. Please email orders@thesecrethandshake.net for more information on exchanging an order.

Additional Questions? Please email: orders@thesecrethandshake.net